3D Technologies Return Policy

Merchandise Return Policy: Merchandise (Scanners & Accessories) may be returned for credit within 45 days of purchase provided it is returned in original as new condition with all original packaging included. Customer pays shipping charges for returned merchandise. Customer must obtain a Return Material Authorization (RMA) number by email request to eorders@scannersoft.com.

Software Returns:  No returns or refunds will be granted for downloaded software or software purchased on CD (if seal is broken).  We recommend sampling our software by downloading the free demonstration version before making your purchase.  Go to http://www.scannersoft.com/download_demo.htm .

Defective Merchandise:  Returns for defect are covered by the manufacturers Warranty.  For Warranty claims the customer must contact the manufacturer directly.